Terms & Conditions

The Coaching Relationship

Coaching is a collaborative, client-led process designed to support clarity, alignment, and intentional forward movement. Coaching is not therapy, counseling, or medical care and does not replace professional mental health, medical, or legal services.

Session Options

Align & Achieve Coaching offers:

Single coaching sessions (one 60-minute session), and
Multi-session coaching packages (six 60-minute sessions).

Both options are held over Zoom and are designed to support reflection, awareness, and intentional action.

Payment

Payment is due in full at the time of booking or purchase.
Single sessions and coaching packages are non-refundable once booked.
Flexible or sliding-scale pricing may be offered at my discretion and does not change the scope or structure of coaching.

Scheduling & Use of Sessions

Single Sessions

A single session includes one (1) 60-minute coaching session.
This session is intended as a standalone experience and does not include follow-up coaching unless otherwise discussed.

Coaching Packages

Coaching packages include six (6) 60-minute sessions.
Sessions are scheduled individually using package credits.
Packages are intended to be used within 6 months of purchase, unless otherwise agreed.
Unused sessions after this period may be forfeited.

Rescheduling & Cancellations

Sessions may be rescheduled with at least 24 hours’ notice.
Sessions canceled or missed with less than 24 hours’ notice will be counted as used.
Emergencies and unforeseen circumstances will be handled with care and discretion.

Communication Between Sessions

Coaching support is provided during scheduled sessions. Limited email communication may be available for scheduling or brief reflections, but ongoing coaching support outside of sessions is not guaranteed unless otherwise discussed.

Confidentiality

All coaching conversations are confidential, with the exception of situations involving harm to yourself or others, or where disclosure is required by law.

No Guarantees

Coaching outcomes vary based on individual effort, engagement, and circumstances. While coaching can be deeply supportive, specific results are not guaranteed.

Termination

Either party may choose to end the coaching relationship at any time. Unused sessions are non-refundable but may be applied to future sessions at my discretion.

Agreement

By booking a session or purchasing a coaching package, you acknowledge that you have read, understood, and agree to these Terms & Conditions.